
Comfort Masters replaced the sewer line from my laundry room to the outside. This line ran under our master bedroom floor and bathroom. It was a huge job and was very time consuming for Comfort Masters. I cannot say enough nice things about Comfort Masters. We have used them after the big job and will continue to use them. I would recommend them to anyone.
We called for assistance since they are a dealer for our brand of unit. They had good reviews. I called in early ... since temp was hitting over a 100 degrees that day. Nicely greeted by their operator and she said they would call before coming and should be before noon. Received call at 9:00 am by tech and said he could be at my home in 15 min. In 15 minutes he arrived and after a couple of tests determined the problem. Within 45 minutes after arrival tech was finished, invoice was as stated and a/c was tested in several locations and it was fixed. Tech Sam explained other services they offer and I would use them again gladly. Top notch service and promptness from all involved.
I called Comfort Masters at 9:00 am. The lady answering the phone sounded pleased to help me. SHE asked ME what would be a good time to send a tech to my house. I had to smile. At 11:00 am Toby, AKA -HVAC Service/Sales Supervisor, arrived. Toby was very courteous and knowledgeable. He found the problem very quickly and described the issue well. A small service charge and he was on his way. Comfort Masters will be my only go to for HVAC repair/replacement in the future...even if I have to wait on them next time.
I have used Comfort Masters for my plumbing, heating, a/c needs for the last 18 years and have always had a great experience. They are always friendly, honest and prompt. I wouldn’t recommend anyone else.
When other contractors told us we had to replace our system I decided to call Comfort Masters for a competitive quote. Toby came out and while we were visiting he asked me what kind of issues I was having. I explained the situation and he said “Let me take a look”. After a few minutes I heard my “shot” air conditioner come on. Toby fixed what others condemned. I would have bought a system from Toby if he had advised me to replace, instead he fixed it when no one else could. Honest, Integrity, Knowledgeable that’s my experience with Comfort Masters.
I am always satisfied with the service that I receive from Comfort Masters. All of their employees are very professional and helpful. I have been using Comfort Masters for both HVAC and plumbing. I highly recommend Comfort Masters.
My A/C went out on a Saturday, it was 100 degrees outside, so I called Comfort Masters and they were out within the hour and had me cooling again. What a great company!
I would recommend Comfort Masters to anybody needing "RELIABLE, FRIENDLY and PROFESSIONAL" heating and air conditioning needs.They are GREAT to work with and respond quickly to any needs i have.Thanks!!!!
The Value of a Reputation
At Comfort Masters, we subscribe to the belief that few assets are as valuable to a business as its reputation. Each customer service transaction adds to our reputation, and we strive to insure that each and every customer is served to the highest standard.
Please feel free to share your experience at any time with us via our contact form, by phone or by email.